Chat not making it to agent desktop

[kweidlich1]

Able to login to chat queue, however, when a chat is initiated, it doesn't alert the agent desktop. Attached is an error log from the IPOCC server.
Thanks.

[marquardt]

Please check TTrace log ChatTaskserver:

Server state is now: eRouteActive -> Then ChatTaskserver works.

AgentSignOnAG: .Agent=..... -> is an Agent signed on?

or add complete TTrace log.

[johnbriggs]

Issue Resolved

Activating the Task Flow in the Task Flow editor resolved the issue.

[hughe92]

Someone activated my desktop agent and I'm happy. Thank you for a good tips guys.

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