Remote IPOCC Agent

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  • sfrits
    Whiz
    • Mar 2011
    • 49
    #1

    Remote IPOCC Agent

    Is it possible to have a Remote Agent (inclement weather) to answer IPOCC calls from the queue? If so what you be necessary to accomplish this? Softphone? Licenses (IPOCC and/or IPO)
    Tags: None
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