Contact Center User Interface.msi unattended install

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  • bucky101
    Brainiac
    • Nov 2010
    • 71

    Contact Center User Interface.msi unattended install

    Does anyone have details on how to deploy this MSI package to multiple machines as an unattended install.
    I'm sure that it is somehow possible to run msiexec <filename> /quiet /XXXXX /XXXXX to silently install the User Interface containing IPOCC Server & IPOCC License Server info
  • marquardt
    Guru
    .
    • May 2014
    • 190

    #2
    Silent installation

    Silent installation
    /qn
    The installation runs entirely in the background.

    Installation progress and Errors
    /qb
    Only the installation progress and errors are
    displayed. This option is used for nested setups in
    the UI setup.
    User interface
    /qf
    The entire user interface is installed.

    SUITEFILESFOLDER
    Optional
    Shows the installation folder.

    CORBAHOST
    Mandatory
    Specifies the host name or TCP/IP number of the
    PC running the Corba naming service.

    CORBAPORT
    Optional
    Specifies the port of the Corba naming service.
    Port 2809 is the default.

    TRACEHOST
    Mandatory
    Specifies the host name or TCP/IP number of the
    PC running TTrace.

    TRACEPORT
    Optional
    Specifies the port for TTrace. Port 10300 is the default.

    STATSTORE_PATH
    Optional
    Specifies the path for the statistic export.

    ASKFORTERMINAL
    Optional
    TRUE, true or FALSE, false
    If you set this option (TRUE), then when starting
    the user interface a list with all terminals is
    shown. The agent can select a terminal.
    Afterwards the used login dialogue follows.

    USEEXTERNFIRSTSCREEN
    Optional
    TRUE, true or FALSE, false
    If you set this option (TRUE), then the user
    interface is started without firstscreen. You can
    not select a phone when logging in.


    Example:
    msiexec /i "[SourceDir]NestedSetups\Contact Center User Interface.msi" /qb ALLUSERS=1
    SUITEFILESFOLDER="C:\Programme\Avaya" CORBAHOST=ipoccserver CORBAPORT=4444
    TRACEHOST=ipoccseserver TRACEPORT=55555

    Comment

    • bucky101
      Brainiac
      • Nov 2010
      • 71

      #3
      It half works, it installs the software and inserts the IPOCC server but not the LICENSESERVER. The CORBAHOST is the IPOCC Server but I don’t know the command for the license server.

      msiexec /i "C:\ui.msi" /qb ALLUSERS=1 CORBAHOST=ipoccserver TRACEHOST=ipoccserver

      have also tried

      msiexec /i "C:\ui.msi" /qb ALLUSERS=1 CORBAHOST=ipoccserver LICENSEHOST=ipoccserver

      msiexec /i "C:\ui.msi" /qb ALLUSERS=1 CORBAHOST=ipoccserver LICENSESERVER=ipoccserver

      Comment

      • marquardt
        Guru
        .
        • May 2014
        • 190

        #4
        License Server

        WEBLMHOST
        Server name

        WEBLMPORT
        8080

        Comment

        • bucky101
          Brainiac
          • Nov 2010
          • 71

          #5
          Fantastic! Thanks heaps.

          I have noticed that if want to modify an existing installation (say the hostname changed)

          msiexec /i "C:\ui.msi" /qb ALLUSERS=1 CORBAHOST=ipoccserver WEBLMHOST=ipoccserver

          The above will only change the Hostname of the license server, the Hostname of the IPOCC Server will remain the same. The work around is to go

          msiexec /uninstall "C:\ui.msi" /qb ALLUSERS=1
          then
          msiexec /i "C:\ui.msi" /qb ALLUSERS=1 CORBAHOST=ipoccserver LICENSEHOST=ipoccserver

          Comment

          • bzeide
            Member
            • Jun 2015
            • 2

            #6
            Hmmmm, I'm deploying the software through Microsoft Intune. Not sure if this would work via this deployment tool.
            Do you know if it works through Intune?

            Comment

            • marquardt
              Guru
              .
              • May 2014
              • 190

              #7
              User Interface is based on msi

              Intunes supports .msi.

              The User Interface installation is a msi file.

              Comment

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