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IPOCC Music Too Loud
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billil
Hot Shot
Join Date:
Dec 2011
Posts:
19
#1
IPOCC Music Too Loud
07-24-2015, 10:28 AM
Has anyone had a customer complain of this while waiting in an IVR? Any workaround within IPOCC or is it likely they'd need to use some software app to turn down the volume?
Thanks!
kruegerb
Genius
.
Join Date:
Oct 2013
Posts:
276
#2
07-30-2015, 05:35 AM
the issue is known, but unfortunately there is no solution in IPOCC possible.
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billil
Hot Shot
Join Date:
Dec 2011
Posts:
19
#3
09-28-2015, 02:47 PM
I used Goldwave software and turned the volume down and re-imported it. It was the only thing I could think of. It worked though.
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