Last topic not showing in reporting

[vliegj]

I have a IPOCC 9.07 and all calls go thru a main topic then a ivr to collect digits.
then the call will go thru a second topic depending on what the customer selected.

but when im generating reports I can only see the data from the calls form the main topic, not the last topic.

I changed the variable CCK_DisplayLastTopic to 1 but its still not showing data from the last topics.

[kruegerb]

the call coming via Topic-Topic callflow into 2nd Topic are counted in totNRR (not totNNew), or have a look in Counter totNIncomeLT.
when you interested in waiting time in the 2nd Topic, use the Counters like totTConvWaitLT (all Counters with Suffix LT)