Another Fallback question

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  • digitalg
    Whiz
    • Jun 2014
    • 26

    Another Fallback question

    My calls go to a vmpro module
    I have an option (4) that transfer the call to a Topic

    my question is: ,
    When using assisted transfer, the caller will hear a short period of MOH before hearing the IVR greeting. Is there any easy way to ¸get rid of the MOH ?
  • george6
    Whiz
    .
    • Sep 2015
    • 28

    #2
    Do we know the reason for delay ? Is system is having a second NIC ?

    Comment

    • digitalg
      Whiz
      • Jun 2014
      • 26

      #3
      system is a dell r220
      9.14

      Comment

      • huntertech
        Hot Shot
        • Dec 2014
        • 19

        #4
        AS A TEST: Change it to transfer to an extn instead, Does the problem still happen ???

        Comment

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