Does anyone know how to increase Queue in Emails TOPIC. Right now. I can't get more than 500 Emails Queued. Customers needs to extend this as once in a while they get a lot of emails and it may take time to sort them out.
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Maximum number of messages per mailbox
E-Mail configuration
Tab: General -> Maximum number of messages per Mailbox
or for every topic:
E-Mail Configuration
Tab: Email Topics/Domains -> Edit -> Maximum number of messages per Mailbox -
Thanks a ton..That solved the issue...
Another quick question - Is there a way to delegate multiple emails to an agent in one click. We can only delegate emails one by one.Comment
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Multipe delegate of E-Mails not possible
What is the use case for multiple delegate of E-mails?
Suggestion:
Use in the task flow Text scan to distribute E-mails.Comment
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