UI external " frist Screenpop '

[lebon]

Hi,

When installing the "UI " ,, there have the possibility to use a external " frist Screenpop ' how to do?

I can not find information in the documentation , or I have not seen

Yvan

[kruegerb]

In case the agent are handling calls in an external application like sales force and on same computer Ipocc ui is running, with this option the call is signalled in the external application only and not in parallel in ui

[lebon]

Where I declare the external application

And the option "Activate terminal selection" ?

[kruegerb]

With active terminal selection one can choose the phone where to log in ( default ), otherwise one needs to configure a assignment between phone and client PC in the workspace configuration

[lebon]

Where I configure external application ?