IPOCC 9.0.3 and Softphone

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  • sfrits
    Whiz
    • Mar 2011
    • 49

    IPOCC 9.0.3 and Softphone

    Customer would like to have a Remote CC Agent logon to the IPOCC and use a Softphone. Customer has stated Agent would be working from home, access system via a VPN connection. Would the Agent be able to use UI for IPOCC and take calls via a Softphone? What would be required as far as licensing to do this? Thanks
  • kruegerb
    Genius
    .
    • Oct 2013
    • 276

    #2
    IP Office Video Softphone 3.2.3.49.68975 (Win32) is supported in IPOCC9.0.3.
    Avaya Communicator for Windows 2.0.3+ is supported in IPOCC9.1.x

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