ipocc communicator goes hang

[rdagur]

hello all ,
my customer using IPOCC having 80 voice agents everything is going good except facing a regular problem .
agents use communicater with IPOCC UI goes hang on a live call at that time agents able to do everything in pc but call show progress time agent unable to call end /transfer .
we need to restart pc and login again .
window 7.
4 gb ram.
communicater--2.0.3.33

[clishman]

We have IPOCC running with communicator in our office and haven't had a problem. We're testing IPO V10 at the moment but it was working on 9.1.6

What IPO firmware are you on?

[rdagur]

hi clishman thanks for your reply .
we are using 9.1.6 .
we implement more then 10 ipocc sites all are working fine only one site we are facing this issue since last 3 months . issue start after upgrade ipocc 9.0 to 9.1.6.

description:- 80 agents .
ipocc ---------9.1.6.
ipo server----9.1.6.
ipo 500 v2----9.1.6.
user pc-----window 7.
communicator------2.0.3.33.

[balan18]

Same Hang for IPOCC WebUI in chrome web browser

I am also facing Hang issue for IPOCC WebUI when using chrome web browser. My IPOCC is 10.1.1. and Google chrome is 64.0