Hi Experts,
I would like to know which value in the report will give me the caller ID of the caller and which value will give me the extension number of the agent who answered the call.
The requirement is to generate a report with caller ID and Extension number of the Agent who answered the call.
I would like to know which value in the report will give me the caller ID of the caller and which value will give me the extension number of the agent who answered the call.
The requirement is to generate a report with caller ID and Extension number of the Agent who answered the call.
Comment