ipocc abandoned calls autodial.

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  • rdagur
    Whiz
    • Dec 2014
    • 49

    ipocc abandoned calls autodial.

    hello and good morning to all,
    i have a question can ipocc dial abandoned calls automatically from dialer or any other option .
    customer don,t want to download and up load abandoned call list in ipocc dialer.

    Rajneesh dagur.
  • kruegerb
    Genius
    .
    • Oct 2013
    • 276

    #2
    Ask caller via IVR script if he a callback wishes. If yes, create call job for dialer. There are exmple solution in the example task flow folder in the iso

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    • rdagur
      Whiz
      • Dec 2014
      • 49

      #3
      HI kruegerb, thanks for reply your idea work but customer dont want to play any announcemant.
      we tie up with a Avaya devconnect partner they make a module for us to complete that project.

      Comment

      • esqui10
        Aspiring Member
        • Oct 2018
        • 1

        #4
        Hi rdagur, please, could you disclose the name of the "devconnect partner" that created the IPOCC abandoned call dial solution?
        We have some customers in Brazil with a similar demand.
        Thanks
        Eric Esquivel (esqui10)

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