We have weird issue - when an Agent pauses a recording from UI for security reasons, Recording auto un-pauses itself after 5-10 secs.
Calls are getting Recorded via TOPIC
IPO<Users<Voice recording Tab has Incoming to None.
Customer was on 9.1.2 and upgraded them to 9.1.7 but still the same issue
Has anyone encounter this issue..
Calls are getting Recorded via TOPIC
IPO<Users<Voice recording Tab has Incoming to None.
Customer was on 9.1.2 and upgraded them to 9.1.7 but still the same issue
Has anyone encounter this issue..
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