IP Office Contact Center ISA Package Link for SFDC CRM Connector

[tomandl]

Does anyone has an idea how to get the latest link to the ISA Package Link ?

This Link here is pointing to the 1.25 Version of the software. Out of the 9.1.6 Release Notes on the support portal. there is no newer version it seems.

For SFDC, only use Console Mode (not Standard Mode)
The package is available at https://login.salesforce.com/packagi...4t100000007Uem


The Installation Task based guide is referencing a version 1.4. See page 433.

http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/manuals/manuals/contact_centre/Installation%20and%20configuration/IPOCC%209.1.6%20%20Installation%20Task%20Based%20Guide%20%20Issue%201.1.pdf

Any hint would be very much appreciated.

Kind Regards

Robert

[schopdekar]

>> Does anyone has an idea how to get the latest link to the ISA Package Link ?
After 9.1.6, it would be 9.1.7 which has been released. I am not very sure, but the ISA version is 1.29 I guess. The link normally is present in the release notes.

>> The Installation Task based guide is referencing a version 1.4. See page 433.
That is an old version. That screenshot is for reference purpose.

Thanks,
Sandesh

[wellington35]

What do you want accomplish? - Are there any issues?

[verma62]

Hi,

Even I had tried to find the same but the latest url I was able to find was in release note of 9.1.6