CFE Loop

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  • lebon
    Genius
    .
    • Feb 2010
    • 218

    CFE Loop

    Hi all,

    I would like to know how to:
    a call comes in the call flow and then going to "wait music" and every 45 seconds, I want to play announcement

    thank for you help !
  • marquardt
    Guru
    .
    • May 2014
    • 190

    #2
    See folder Taskflow Examples

    Please see folder Taskflow Examples on the DVD (or ISO)

    Folder Ask_in_Loop

    In this example the caller will be asked every 20 sec if he wants to leave a message or go on waiting in queue. The decision is stored in tag IVR_script_return.
    For waiting announcement and DTMF the same IVR-script is used, to avoid load caused by switching between different scripts.

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    • lebon
      Genius
      .
      • Feb 2010
      • 218

      #3
      I already look, I would like the client is not obliged to type DTMF
      example
      music wait 20 seconds, opening bids, music wait 20 seconds, second ad etc.

      Comment

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