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  • vliegj
    Whiz
    • Jun 2014
    • 42

    Previous Topic name

    I have ipocc 9.1.9

    call goes in topic 1 and then topic 2 and then get to an agent group.

    I want to show topic 1 on the agent ui instead of topic 2
  • kruegerb
    Genius
    .
    • Oct 2013
    • 276

    #2
    this should be the default behaviour. Only in case CCK_DislayLastTopic=1 is set as topic variable the last topic is displayed. please check the configuration.

    Comment

    • vliegj
      Whiz
      • Jun 2014
      • 42

      #3
      thanks, i will check the config

      Comment

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