Ivr problem

[khali33]

we make upgrade to ipoffice from release 7 to release 10 and make migration from ccr to ip office contact center release 10 After that we face the following we cannot able to hear any announcement or using ivr although the contact center sip extension is created and register and the task flow is activated

[ldoshi]

Suggest to please raise a support ticket for a quick action, if not yet done.