Import TS Set activation error

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  • gsanadze
    Brainiac
    .
    • Mar 2015
    • 96

    Import TS Set activation error

    After a new installation of IPOCC R10 I activate Import Task Set. There are 2 topics there - Master Topic and Topic1. When I activate it system says:
    Error occurred during activating. Could not activate the script.

    The error list gives: Unknown object in Row62/columns 0

    If I delete Master Topic, that Task flow can be activated.

    Question: any idea what I could do to avoid mistake?
    Where can I see this object in Row62?

    Build version: 10.0.8601
  • alto3
    Member
    • Mar 2017
    • 2

    #2
    Taskflow Module - Tools - TaskFlow-script - save file txt. Open file and find the row.

    Comment

    • kruegerb
      Genius
      .
      • Oct 2013
      • 276

      #3
      Have you done the configuration check before activating?
      Go to error list and check the errors. I guess the IVR script for the master task flow is missing

      Comment

      • gsanadze
        Brainiac
        .
        • Mar 2015
        • 96

        #4
        the reason is somewhere in upgrade

        I installed R10 from ISO and everything works fine.

        When I upgraded r 9.1 OVA to R10 something went wrong with IVR settings (files) in Master Topic.

        Comment

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