When creating an automatic report in IPOCC 9.1.8 an error occurs and no e-mail will be send when output medium is set to "PDF".
Is this a known error?
I have found this topic: https://support.avaya.com/forums/showthread.php?t=6060
As the topic describes:
But it seems no to be a problem with SMTP, but problem when you select PDF as output medium. When CSV is selected there is no problem and the statistics are being send.
Regards, Peter
Is this a known error?
I have found this topic: https://support.avaya.com/forums/showthread.php?t=6060
As the topic describes:
in case of smtp issues:
S8989c 00:20:02.303 TC_General Export succeeded for file D:\reporting data\AG320.rtf of report <AG> in state Exporting. AutoStatReport::exportSucceeded()
S9015c 00:20:02.360 TC_General Processing time of report <AG> in state Exporting changed from 24.02.2015 00:20:00 to 25.02.2015 00:20:00. AutoStatReportrocTimeChanged()
S9224c 00:20:02.476 TC_Error Sending exported files per email failed. Error: data transmission failed.
S9225c 00:20:02.476 TC_Error Sending report <AG> as email failed. Error: Sending exported files per email failed. Error: data transmission failed.. AutoStatReportrocessEmailFailed()
S8989c 00:20:02.303 TC_General Export succeeded for file D:\reporting data\AG320.rtf of report <AG> in state Exporting. AutoStatReport::exportSucceeded()
S9015c 00:20:02.360 TC_General Processing time of report <AG> in state Exporting changed from 24.02.2015 00:20:00 to 25.02.2015 00:20:00. AutoStatReportrocTimeChanged()
S9224c 00:20:02.476 TC_Error Sending exported files per email failed. Error: data transmission failed.
S9225c 00:20:02.476 TC_Error Sending report <AG> as email failed. Error: Sending exported files per email failed. Error: data transmission failed.. AutoStatReportrocessEmailFailed()
Regards, Peter
