Waiting for DHCP

[ahmed533]

Good Afternoon,

I have 2 demo phones J169 and J179. I have switched them to H.323 by going into Settings and Signaling. When restarting the phone, I get the message "Waiting for DHCP...". I checked Settings - IP Configuration and the phone is getting the correct information.

Thank You.

[mlombardi1]

Try turning off DHCP for IPv6.

Settings > Administration > IP Configuration > Ethernet IPv6 > Use DHCPv6

[ahmed533]

there is no ipv6 option

[hussa97]

I have same issue any solution ?

[thiel2]

What system are you connecting to?

IP Office?

Do you have the Avaya Deskphone H.323 6.8.2 Software for the 9608/9608G/9611G/9621G/9641G/9641GS and J169/J179 files in the primary folder?

"Waiting for DHCP" is kind of a false progress message from these phones, I've watched activity in Monitor while a J phone is connecting. This message usually means that it HAS acquired an address through DHCP and is waiting for is actively downloading firmware files.