Displaying Name problem with (Avaya S8300 -- Alcatel 4400)

[mangi]

Hi,

Avaya S8300 CM 5.2 is tie with Alcatel 4400 using PRI. I am using Uniform Dial Plan to access direct extensions of Alcatel 4400. I am able to see Calling Number on Alcatel set but not Calling Name.
While parameters of the Trunk:
Send Name: y Send Calling Number: y

can anyone help?

[natarajans]

Displaying Name problem with (Avaya S8300 -- Alcatel 4400)

Hi Mangi,

I assume that you are using QSIG on top of this ISDN PRI tie link. If this is true, QSIG Basic Supplementary Service is responsible for sending "Calling Name Identification". QSIG Basic only will send "Calling Number Identification" only.

Few things to check at Avaya end;

1. SAT command "display system-parameters customer-options" page # 8 should contain "Basic Supplementary Services" as "y"
2. In Trunk Group SAT form, "Supplementary Service Protocol" at page # 2 should contain "b"
3. Signaling group SAT form needs to be configured with "TSC Supplementary Service Protocol" as "b"

Please note that QSIG supplementary service need to be enabled and functional at Alkatel end as well.

Hope! this helps to some extent.

Thanks and Best Regards,
Srini...

[gomez71]

ch pub and priv

Hi,

Avaya S8300 CM 5.2 is tie with Alcatel 4400 using PRI. I am using Uniform Dial Plan to access direct extensions of Alcatel 4400. I am able to see Calling Number on Alcatel set but not Calling Name.
While parameters of the Trunk:
Send Name: y Send Calling Number: y

can anyone help?

I also verified the public-unknown-numbering and fine...