Hi,
We are using 1608 IP phone with CM 6 server, Whenever any calls landed in agent phone, They are getting the Customer contact numbers (CLI) and VDN name, it is flashing for seconds alternatively. This is very difficult to see the CLI by agents, Is any option availble to increase the timing of CLI display.
Thanks
Param
We are using 1608 IP phone with CM 6 server, Whenever any calls landed in agent phone, They are getting the Customer contact numbers (CLI) and VDN name, it is flashing for seconds alternatively. This is very difficult to see the CLI by agents, Is any option availble to increase the timing of CLI display.
Thanks
Param
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