CM 6 Paging Delay

[jimpetty]

I am having an issue with group paging. The pages are delayed up to 15 to 20 seconds before hearing the tone. We are using a expanded paging group with approxamatlly 90 members with a mixture of digital, 9608 and 9611 phones.

[sg]

Hi,

Are you facing issues only with 9608 and 9611 phones. If yes we need to check the FW version, capture traces and check this further. Its better to get this clarified and consult the Avaya Support team via a service request.

[baheather1]

What firmware should teh 9621's be on to fix this problem?

[mstrod]

I am having an issue with group paging. The pages are delayed up to 15 to 20 seconds before hearing the tone. We are using a expanded paging group with approxamatlly 90 members with a mixture of digital, 9608 and 9611 phones.

we are having 8 second delays on a group page ???
[email protected]

[jjashley]

Are there any x-ported stations included in your page groups? If so removing those should help improve the delay. Let me know if you don't have any x-ports or if after removing the x-ports you still are experiencing the dealy.

This is part of knowledge article SOLN133822 titled S8XXX: Group Page Delay .

[jjashley]

Another thing you can check for is if any users are on EC500 and have it activated. If they do this will also cause a delay while the system waits for the call to be set up to the users EC500 destination.

This information can be found in knowledge article SOLN113373 titled

Communication Manager: S8300 Communication Manager Group page has long delay before audio plays.

[moon3]

Slow Page

Did you increase members using special application TAB ? If so did you increase your DSP's. We had to only had 20 now we have 100.