Here is a simple question that I hope has a simple answer, regarding the Team Button you can put on the phones:
I want to know if there is a way to do this, currently when I use the team button I can pickup the call from any line of the extension I am teaming with. Is there a way to do like a SBA (Simulated Bridged Appearance) on the station that the call originally was going to so if that person needs to pick the call back up I don't just have to transfer the call to them but rather they can pick it up on the line it came in on?
Thanks,
James
I want to know if there is a way to do this, currently when I use the team button I can pickup the call from any line of the extension I am teaming with. Is there a way to do like a SBA (Simulated Bridged Appearance) on the station that the call originally was going to so if that person needs to pick the call back up I don't just have to transfer the call to them but rather they can pick it up on the line it came in on?
Thanks,
James
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