Team Button/Feature

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  • davis124
    Brainiac
    • Oct 2011
    • 50

    Team Button/Feature

    Here is a simple question that I hope has a simple answer, regarding the Team Button you can put on the phones:

    I want to know if there is a way to do this, currently when I use the team button I can pickup the call from any line of the extension I am teaming with. Is there a way to do like a SBA (Simulated Bridged Appearance) on the station that the call originally was going to so if that person needs to pick the call back up I don't just have to transfer the call to them but rather they can pick it up on the line it came in on?

    Thanks,
    James
    James E. Davis
    10 years at Lucent/Avaya as a System Application Specialist
    4 years at Avaya as a TIER III Engineer
    Now working for UNMC as a System Admin/VoIP Engineer
  • mskinner
    Genius
    .
    • May 2010
    • 209

    #2
    There is no way to do an SBA when using the Team button to pick up a call.

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