Global Call ID?

[arvind321]

So in most UC systems, when a Call is made (using JTAPI for e.g.) - it returns a Unique Global Call ID.

And the CDR generated for the very same call - also have a Unique Global Call ID.

Since both the Call IDs must match - it becomes easy to enrich the JTAPI Test Call results with adding data from the CDR records.

I am only looking the Call ID from Application layer point of view.

Does ACM/AES provides that info ? What about the CDR generated by the system ?

Thanks!
Arvind

[arvind321]

Just an update:

CDR with 'custom' field settings does provide 'ucid' field which is unique across the ACM.

Still looking for the JTAPI side of API which would provide something similar.

[arvind321]

Here are the findings for posterity:

CDR settings - with 'custom' field settings, have this attribute 'ucid'

And from JTAPI side:

LucentV5CallInfo.getUCID()


Arvind