5620 SW IP not rebooting with VPN software.

[flashgumby]

I've updated a couple of 5621 IP Phones to work through our VPN from remote locations and *think* that I've followed the same procedure this time as I did a couple of years ago with them.

The 5620 boots with its current software (i20d01a2824.bin), logs into the TFTP server as it should and downloads the VPN software (i20aVPN23252.bin), but once the new software is downloaded, just comes up with the standard menu (rather than rebooting with the new software).

Is there some difference between the 5620 and 5621 that would keep it from running the VPN software, or a conflict that doesn't exist with the other two phones?

Am I missing some command in my scr that I need for the 5620 to trigger the reboot?

I've asked in a couple of other forums and read extensively online, but have found nothing promising.

-Scott

[flashgumby]

Nothing?

I was semi-surprised that I had no replies on a couple of other forums I posted this on since Avaya IP Phones and IPOffice are a bit of an esoteric installation, but I assumed that someone here would have some advice for me.

If no tips are withstanding, does anyone have some insight as to where I might go for a solution or some help?

[flashgumby]

Fixed it!

FWIW, I set the phone to download its software from a different ftp server and gave it a VERY trimed down set of config files.

Although with the basic files and order the same as for the 5621 it continued to download the VPN software and then boot up the non-VPN bin, I found that if I moved the
GET 46vpnsetting.txt
line in front of all of the other VPN fetches (first line in vpnupgrade) it booted fine (reset itself with the VPN software once it was downloaded).

This seems strange, since the XXXXsetting.txt fetches are almost always after the END statements in the standard scripts I have set up in the past.

Anyone seen this before? (Buggy phone perhaps?)

In any case, this issue is now closed.