Avaya Site Administration bug?

[bestann]

Avaya Site Administration 6.0.0.7. I can assign buttons, but menu «Change User», Adding and Editing of Labels doesn't work (in English or in Russian, it doesn't matter).

Shift-Tab also doesn' work:
Shift-R → change station 2502 → Shift-Tab doesn't delete 2502, it opens change station 2502 first page like Enter.

[quathy]

our "shift" key doesn't work in ASA, either

My coworker and I updated to V 6.0.07 SP8.02 yesterday, and we both find that the Shift key doesn't work in ASA. We cannot use "+" symbol because "shift+=" keyboard combination produces "=". We can only toggle capitals by using "Caps Lock," because "Shift" doesn't toggle case.

[gcording]

My coworker and I updated to V 6.0.07 SP8.02 yesterday, and we both find that the Shift key doesn't work in ASA. We cannot use "+" symbol because "shift+=" keyboard combination produces "=". We can only toggle capitals by using "Caps Lock," because "Shift" doesn't toggle case.

Same issue here Shift appears to have been broken in SP8, CAPs Lock works if that helps..

Going to raise a Ticket with Avaya.

[gcording]

Hi
The Shift R problem is a known issue, raise a case with Avaya and they will email you a Emulator.dll file that fixes the issue.. or wait for the next Service Pack but god knows when they will be out..

[fdilalla]

Hi,
I have found the same issue with SP8, How can I have a dll ?
Franco

[mbforman]

Fixed in SP9

This has been fixed in SP9 for ASA.

[tqlavaya]

FYI...there is a new bug in the SP9 that will keep you from loading WAV files in to the gateways. We had to downgrade (went back to 7 I think, don't have 8) to be able to load the WAV files in to the G450s for announcements.

[sumit007]

Hi,
I have found the same issue with SP8, How can I have a dll ?
Franco

Upgrade to latest

[yadav29]

install the ASA according the CM server compatibility.
Also try to install the latest one to resolve if this version has any bugs.

[marzahn]

Try Using an FTP Client

FYI...there is a new bug in the SP9 that will keep you from loading WAV files in to the gateways. We had to downgrade (went back to 7 I think, don't have 8) to be able to load the WAV files in to the G450s for announcements.

I have been using the FTP Pro client from ipswitch for several years now. I works well for me. But be sure to run the commend enable filex before running it to move announceemnts. This is an alternate for the internal announcement management tool. Here is the screen:

enable filexfer Page 1 of 1

ENABLE FILE TRANSFER
Login:
Password:
Reenter Password:
Secure? n
Board address:

I have found that setting security to "n" works best. Your also don't have to worry about ASA bugs. And the funtionality is superior. We like it so much, we have an enterprise license for this FTP client.