Outlook 2010 64 bit

[ddecoursey]

Hello


we are having problems getting the Call Pilot add-in to install on our Outlook 2010 64 bit

we have 5.00.41144

is there a better version that will permit CallPilot to install on this 64 bit platfrom ?
[email protected]

thanks

[mmontgom]

You should use the lastest version of desktop messaging that is supported for Outlook 64bit. You can download CallPilot 5.1 Desktop Messaging 05.01.01.08 for www.avaya.com/espl website. This is backword compatible. Make sure to download the 64 bit version for a 64bit system.

[ddecoursey]

Thanks for the reply....I follwed the link but cant figure out up there where is CallPilot 5.1
it must be part of some bundle....and ince it nt called call pilot ...I would never guess where tis hidden....

is this the usual time frame for a response ( 5 months ?) I posted the question in Feburary....got one(1) reply ( for which I am very thankfull) in July

[aa1]

CallPilot

Maybe this helps:

login to: https://espl.avaya.com/espl/dist_menu.cfm
scroll down to find the category: "MultiMedia Applications Patch Search (Contact Center, CallPilot, etc.)" and click the "Click here: button
then fill in the search details as below (leaving the rest as the default values)

product: CallPilot
Platform: Desktop client
release: any release

then in the new window, scroll to the bottom till you find the below:
CP501_Desktop_05.01.02.06 9 (Desktop Messaging Client version 05.01.02.06)

there is a button to download

This is a direct link. it might work directly to the product download itself.

https://espl.avaya.com/espl/dist_view_summary_details.cfm?MM_ID=CP501_Desktop_05.01.02.06

Hope this helps
Arbi