Long Duration Call Records

[jlnanson]

I have a 6.0 Avaya CM and we have noticed that we are getting 2 - 4 Long Duration Call Record that shows 2 stations one is a analog and one is a IP station. They each show a Long Duration Call Record of 599 minutes for a outbound call. These 2 and a couple other Stations show this call very day or two. I have searched the other forums and this has been reported at other sites, does anyone have a fix?

[yadav29]

so you have to check the CM cdr data. you have to enable the MST for CDR to rectify the CM is sending the wrong reconrd or your CDR machine.