Call Waiting Issue - Analog Extension

[fsiddi]

Dear ALL,
i am in a trouble and need your help.
issue is when our analog user is on conversion with any other call things are fine but when he receives another call during his conversation, call waiting activates and he receives a beep sound at 6th second.
BUT the other party to which he is already in conversation start receiving a silent packet after 4/5 seconds. very frequently the conversation starts dropping.

please help

[fsiddi]

Call Waiting Issue - Analog Extension

come on guys please reply

[markgallagher]

Personally I've only just woken up and am having breakfast. Hopefully most of my colleagues are still in bed. This is a global forum so some patience is needed.

When they wake up, it will help them to know what telephone system you are using? what telephones you are using? etc. The more information the better.

[fsiddi]

Call Waiting Issue - Analog Extension

At least someone writes something..
thank you
i'm using Cm 5.2.1 with G450 gateway
Analog Media card = MM716 Firmware = FW098

[rbrookes]

Hi fsiddi, please note that this is a voluntary community of your fellow Avaya equipment users. There is no guaranteed response time. This community is quite active and you may get the response you are looking for - however if the nature of your Issue is urgent you may also want to consider opening a service request at support.avaya.com. Either way, I hope your issue is soon resolved.

Regards,