How can I change VPMS web account's password?

[kjkim]

HI.
I have a problem.
I cannot LOG IN VPMS web.
What I don't understand is....I can change password.
There is "CHANGE PASSWORD" on VPMS web.
But I cannot log in.
What is problem? What would I do?

[P2]

Hi ,

It seems your account got locked/ may expired. I suggest you to open ticket with VP support group so that they will use Avaya account to login and help you to fix the issue.

[kjkim]

Thanks.

Thanks for your reply.
But I don't think so that my account is locked or expired.
I installed VP, 3 days ago and after installed, I didn't change account options.
and No waring for exired and never input wrong password.