MV Iptel - FTP

[hutcha]

Hi Everyone,

Our old MV Iptel server died, so I have been tasked with moving the settings from old box, to new.

We were/are using the TFTP portion to download the 46xxsettings file, which is working. File is setup as follows (relevant portion provided):

##FTP Backup Server - Added June 25, 2009 by AH.
SET SNMPSTRING public
SET SNMPADD 172.16.11.5
SET RESTORESTAT 1
SET AUTOMATIC BACKUP 1
SET FTPSRVR 172.16.11.5
SET FTPDIR
SET FTP USERNAME=anonymous
SET WMLEXCEPT 172.16.11.5

From what I understand, this should allow us to use Iptel FTP to back up things on the phone, like speed dial lists, etc.

It was working on the old server, but is not working on the new on. Phone advises FTP server not responding and unable to backup (new server has the IP mentioned above).

When I stop Iptel, and try to FTP to the Server - open does not respond. When I turn IPtel back on - ftp open will work. However the server will disconnect the FTP session when I attempt to authenticate - no reason given - just session closed by remote host. I am thinking the issue then is with my setup on the server.

Server is not running IIS, nor another FTP client - so it is not a port conflict.

[richa164]

Have you got a file server set in your DHCP 176 option string , my guess is you have and its not been changed to reflect the new server. If not set one you can also use HTTP for the file distribution why not give that a go

[hutcha]

Ended up getting it to work late yesterday, and did not have a chance to post.

The problem was not the server - it was actually working fine. The issue was with some of the phones.

A number of phone sets still have an old FTP server address in them - from way back. I would guess original implementation. Even though the 46xxsetting file had been updated to reflect the new IP - it does not seem to change it on the phone.

I have to either clear the FTP address in the phone manually - or perform a Mute Clear. Once that is done, it updates with the new FTP address - and backups work again. As a work around I have added the old IP address to the new FTP server.

But that leads to another question - any idea why the 46xxsettings file is not updating/overwriting data in the phone? I would think it should "trump" whatever settings are present in the phone - but that does not appear to be the case.

Phones are 4610SW running 2.9.1.

[zakabog]

If the phones are set to DHCP then they'll pull whatever FTP server is given to them, and if the phones are set to static then when the FTP server changes they'll never be able to pull a new 46xxsettings file to get the new FTP server.

Sounds some of the phones were statically configured and when you cleared them they pulled DHCP correctly and received the proper FTP server.

[sumit007]

Edit 46xxsettings file to get the backup. There is a backup option in that file.
You can set the necessary option in file.