How to configure Call waiting while agents available

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  • jacob310
    Member
    • Jul 2024
    • 3
    #1

    How to configure Call waiting while agents available

    If an agent is busy with another call, another person calling them should receive a notification that the agent is on another call.
    Tags: busy tone, call waiting
  • markgallagher
    Legend
    .
    • May 2010
    • 613
    #2
    Look at the Announcement settings in the IP Office system configuration.

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