Hi,
I’m trying to login an agent but couldn't. When I took a trace on station I’m getting the error” denial event 1378: No hunt grp for split idx D1=0x3 D2=0xe7d”
the skill is there, but I couldn't figure out the cause of this issue.
Please help and let me know if you need any thing else is required.
I’m attaching screenshots of trace station, agent and hunt group.
I’m trying to login an agent but couldn't. When I took a trace on station I’m getting the error” denial event 1378: No hunt grp for split idx D1=0x3 D2=0xe7d”
the skill is there, but I couldn't figure out the cause of this issue.
Please help and let me know if you need any thing else is required.
I’m attaching screenshots of trace station, agent and hunt group.
Attached Files
