Obi1032 compatible with Avaya System?

[awickh]

Hello everyone!

I have an Avaya IP phone which i use to connect to the main phone system across the USA. It is used for incoming calls via the call queue or extension dial, outbound calls, etc..

I was looking at the Obi1032 IP phone by Obihai and I was wondering if it would work with the Avaya system. I also asked this on Obihai's forum and received the following response:


"It looks like it should work with it. The company says they support SIP signaling. It's difficult to say whether advanced features would. I don't know enough about their system. Personally I would contact avaya directly.

Have you posted the question on their forum? "


My knowledge of the Avaya system is limited, so I was wondering if someone with more knowledge on my inquiry could chime in please? Is it compatible, and if so, would any features not be available like being an extension, receiving a call from the queue, etc..

Thanks!

[mlombardi1]

Avaya can be connected via SIP to a third party PBX. Enterprise Avaya is especially capable in terms of SIP interoperability using a Session Manager server.

There are many inter-op guides for several third party systems called DevConnect papers. A quick search doesn't yield anything for Obihai, but that just means it hasn't been tested by Avaya.

[awickh]

Avaya can be connected via SIP to a third party PBX. Enterprise Avaya is especially capable in terms of SIP interoperability using a Session Manager server.

There are many inter-op guides for several third party systems called DevConnect papers. A quick search doesn't yield anything for Obihai, but that just means it hasn't been tested by Avaya.

does connecting to an Avaya system via SIP restrict any functionality like extension, queue, phone functions, etc..or is all that possible using a 3rd party phone connected to an Avaya system (withstanding that the third party phone has the capability to do said functions in the first place)?

Is there any negatives to connecting via SIP as opposed to a first party connection using an avaya phone connected to an avaya system?

[richa164]

The disadvantages are that if you dont have a session manager you have to provide some level of hardware (although it can run on vm ware) configure it etc etc ,. and then if you complete that you are only likley to get basic functionality like hold , transfer etc , you would be much better advised going for a 96xx model set and using that with H.323 firmware and having full functionality (these phones can run in full vpn mode also.