Bridged Appearances

[jmeece]

Is there another method that I can use for stations that want to have a bridged appearance of another station appear on their phone,without having to put the second appearance for transferring etc? I have tried team buttons but those appear on the second "page" of the 9611G phones and the EU's complain about having to navigate back and forth.

[zakabog]

What other buttons do you have on Page 1? There are 8 buttons on a 9611G so you should be able to do 3 Call Appearances (tends to be enough for most of our customers) and have space for 5 bridged appearances.

[marzahn]

Set the "Phone Screen Width" to "Half"

This allows you to get more informaion on each screen.

[hayne5]

https://support.avaya.com/public/index?page=content&id=ADMN111477&pmv=print&impressions=false

Seems backwords to have to manually configure the phone if it the feature is set in the 46xx file.

I have this set in the 46xx file.
################ PHONE SETTINGS (H.323 ONLY) ###############
##
## PHNSCRALL specifies whether separate screens will be displayed for call appearances and features.
## Value Operation
## 0 Separate screens will be displayed for call appearances and features (default)
## 1 A consolidated screen will be displayed that includes call appearances and features
## This parameter is supported by:
## 96x1 H.323 R6.0 and later
SET PHNSCRALL 1
## FBONCASCREEN specifies whether features will be displayed on the same screen as call appearances
## when the value of PHNSCRALL is 0.
## Value Operation
## 0 Features will not be displayed on the same screen as call appearances (default)
## 1 As many features as will fit will be displayed on the same screen as call appearances,
## in addition to being displayed on a separate feature screen.
## This parameter is supported by:
## 96x1 H.323 R6.0 and later (9608, 9608G and 9611G models only)
## 96x0 H.323 R3.0 and later (9630 and 9640 models only)
SET FBONCASCREEN 1

Comments?

Did I read that correctly?

thanks

David

[marzahn]

This Seems to Hot the Spot

Good thinking David,

I will have to take a look at this some more. We here just got serious about IP phones in the 3rd quarter of 2014. This appears to help with at least two issues with which we are struggling.