Tried to look for it in Avaya denial events, tried to google it, but still no luck. Please see list trace below.
-I have a station 1001 calling an operator (attd) on 0.
-The operator is on night mode and is forwarding to extension 6 (Front Desk) as defined in the change tenant 1 screen.
-Station 6 is a virtual station with coverage to an answer group with 2 extensions (8001, 8002) for the front desk.
- I get denial event 5072 when trying to ring
If I call station 6 directly from station 1001 it works fine.
If I call the operator from station 1001 (not in night mode) it works fine.
If i call 6 from the operator, it also works, fine.
If I call extension 8001, 8002 covering extension 6 from extension 1001, it also works fine!
Can someone let me know what is denial event 5072.
-I have a station 1001 calling an operator (attd) on 0.
-The operator is on night mode and is forwarding to extension 6 (Front Desk) as defined in the change tenant 1 screen.
-Station 6 is a virtual station with coverage to an answer group with 2 extensions (8001, 8002) for the front desk.
- I get denial event 5072 when trying to ring
If I call station 6 directly from station 1001 it works fine.
If I call the operator from station 1001 (not in night mode) it works fine.
If i call 6 from the operator, it also works, fine.
If I call extension 8001, 8002 covering extension 6 from extension 1001, it also works fine!
Can someone let me know what is denial event 5072.
Code:
list trace station 1001 Page 1 LIST TRACE time data 12:57:20 TRACE STARTED 04/03/2015 CM Release String cold-03.0.124.0-22147 12:57:23 active station 1001 cid 0x2 12:57:23 dial 0 12:57:23 term attendant-group 1 cid 0x2 12:57:23 dial 6 12:57:23 busy station 6 cid 0x2 12:57:23 denial event 5072: Atd vec deny grp in night D1=0x1 D2=0x1 12:57:27 idle station 1001 cid 0x2
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