Feature 9 Delay

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  • jones737
    Aspiring Member
    • Apr 2015
    • 1

    Feature 9 Delay

    We're currently using IP Office 9.0.5
    .0 Build 972.

    We're faced with you major issues:

    #1 We have 4 lines and use feature9 to dial out but there's a delay of ten seconds is there anyway to reduce that ?

    2# Currently we have to press 99 (twice) before making calls can we reduce that ?
  • thiel2
    Genius
    • Apr 2013
    • 365

    #2
    What kind of trunks are you using, Analog, PRI, SIP? Do you have unequipped trunks in the same outgoing group as the working ones? Who did the initial programming? Can you share your configuration file?

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