CM 6.3.6 not responding to SIP Invite

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  • rwallo
    Whiz
    • Dec 2013
    • 29

    CM 6.3.6 not responding to SIP Invite

    Good day folks

    I have a Callegra to CM 6.3.6 JITC release integration issue. CM is not responding with any kind of message from SIP invite from Callegra.

    Note that direct calls to Callegra and are fully integrated and direct calls to Callegra are able to be transferred successfully back to CM.

    Verified the configuration in CM from another configuration with the exact same releases and 3rd party messaging system.

    Any insight would be greatly appreciated. Note that Avaya support for this installation does not begin until 7/31/2015.
  • dupl7
    Whiz
    • Jun 2015
    • 40

    #2
    CM 6.3.6 not responding to SIP Invite

    Is it directly connected to CM via SIP trunk, run traces and see if you can see actual invite, if via Session Manager...run traceSM and see if the invite is even received

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