Avaya Support Web Site

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  • walkem
    Member
    • Apr 2012
    • 2

    Avaya Support Web Site

    Please stop changing the Avaya Support Web site.
    Once I know where things are you change it and I can longer find it.
    These changes are rarely an improvement. If you need to keep
    your web people busy, how about replacing search engines with
    manually updated lists of documents and downloads organized
    by product/release?

    Thank you,
    Mike Walker
  • arahamanshar
    Whiz
    .
    • Jan 2015
    • 44

    #2
    Hello Mike,

    Thank you for your feedback. I have forwarded your inputs to the team which handles Avaya support site.

    The new changes were made to organize the content in proper categories to amke navigation easier and to make make searches faster.

    I will share your inputs to keep the changes to navigation to minimal.

    thank you,

    Abdul Rahaman Shariff

    Comment

    • markgallagher
      Legend
      .
      • May 2010
      • 613

      #3
      Just stop the idiots who publish FAQs from publishing them under every document type category going rather than just FAQs. They totally swamp the listing of technical manuals and user guides. Then content might be in its 'proper categories' as you said.

      Comment

      • marzahn
        Genius
        • May 2014
        • 236

        #4
        I Appreciate that You Raised this Issue

        Originally posted by markgallagher View Post
        Just stop the idiots who publish FAQs from publishing them under every document type category going rather than just FAQs. They totally swamp the listing of technical manuals and user guides. Then content might be in its 'proper categories' as you said.
        Thanks Mike!
        Thank you,
        Bill Marzahn
        Telecommunications Administrator
        Neighborhood Health Plan of Rhode Island
        299 Promenade Street
        Providence, RI 02908-5720
        401-459-6677 (Direct "Find-me" Line)

        Comment

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