Per Station CPN - Send Calling Number not functioning as expected for a station

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • brown714
    Member
    • Aug 2014
    • 3

    Per Station CPN - Send Calling Number not functioning as expected for a station

    Hello,

    I'm fairly new to configuring Avayas.

    I am attempting to set up an extension,3366, that has the outgoing caller ID blocked and have set the "Per Station CPN - Send Calling Number" feature on the station to `r`.

    This extension has an appearance 3366 on my station and the "Per Station CPN - Send Calling Number" feature only comes into effect when I apply it to my station (I used `list trace station` to understand this that my station is the one using the appearance).


    How do I block caller ID for outbound calls made from an appearance on my station? Or how do I block caller ID on all outbound calls from this extension globally on the system?





    Any assistance is appreciated.


    Thanks,

    Matt
    Last edited by brown714; 08-28-2015, 06:21 AM.
  • arahamanshar
    Whiz
    .
    • Jan 2015
    • 44

    #2
    Hi Matt,

    you can use Mask CPN/Name for Internal Calls in the COR settings page. But this is only for internal calls

    Also you can use FAC Per Call CPN Blocking Code Access Code:

    Or restrict it on outbound calls over trunk by using Per Call CPN Blocking Code on the trunk page

    thank you,

    Abdul Rahaman Shariff

    Comment

    • marzahn
      Genius
      • May 2014
      • 236

      #3
      Use the Public Unknown Table

      Originally posted by brown714 View Post
      Hello,

      I'm fairly new to configuring Avayas.

      How do I block caller ID for outbound calls made from an appearance on my station? Or how do I block caller ID on all outbound calls from this extension globally on the system?
      Matt:
      I tell our carriers that I want to control all out-pulsing. And I send the main listed number (MLN) out with calls from non-call center phones and the call center pilot number with agent out calling. I use the Public Unknown table for this. Does that answer your question?
      Thank you,
      Bill Marzahn
      Telecommunications Administrator
      Neighborhood Health Plan of Rhode Island
      299 Promenade Street
      Providence, RI 02908-5720
      401-459-6677 (Direct "Find-me" Line)

      Comment

      Loading