Avaya Diagnostic Server

[mgoodwin]

I've gone through the Administration guide and the Self-signing certificate portion 3 times and I'm still having issue getting my test agent (9611 phones) talking to the slamon server. The SLAMon can discovery the product, but continues to have cert errors.

Is there any more logs that can be used to help with troubleshooting? Anyone have tips on using ADS with Self-signed certs?


>mike

[mlombardi1]

Does the 46xxsettings file direct the phone to download the CA from an HTTP server? You should see the phone download the CA from your file server with a 200 OK response upon boot up.

[mgoodwin]

yes - the phone gets a 200 after downloading the Cert

[wong222]

run the following command on your slamon server to check the server cert. the server cert and the client must be matched.

openssl s_client -host 127.0.0.1 -port 50011 -showcerts

if the server is not matched your Self-Signed-Cert, remove the server cert and import your Self-Signed-Cert