Avaya IP Office Upgrade

[mhisma]

Hi All

My company using avaya ipoffice 500 v2 telephone system . I want to upgrade this ip office

my ip office version is..

Avaya IP Office 500 v2 version 7.0 (36)

Already Existed License

Advanced edition
AUDIX Voicemail
Avaya IP endpoints
CTI Link Pro
Customer Service Agent
Customer Service Supervisor
IP500 Voice Networking Channels
IPSec Tunnelling
Mobile Worker
Office Worker
Phone Manager Pro (per seat)
Phone Manager Pro IP Audio Enabled (users)
Power User
Preferred Edition (Voicemail Pro)
SIP Trunk Channels
Wave User

Please tell-me which type license for purchase upgrading our avaya system
ASNP

Thank you

[markgallagher]

Upgrade to what? - 8.1, 9.0, 9.1 are all still supported release but all have difference over what they support so big differences in the answers.

For you list of existing licenses do we assume that they are all being used, eg:
- You have Phone Manager Pro licenses so is Phone Manager Pro actually being used?
- You have CCR licenses - are you running CCR?

You don't list an Essential Edition license!? odd

What physical parts (base cards, trunk cards, external expansion modules) do you have in the system? - that affects upgrades too.

[mhisma]

Hi markgallagher

Thanks for your replay actually this avaya ip office500v2 demo system i want to upgrade sytem v9.0 need how many license purchase for upgrade. only the Advanced edition License running my system.

please send me need how many license

Not using CCR
Not using Phone Manager Pro

[mhisma]

Hi All

Any update please............

[polk4]

You would need a 9.0 upgrade license.
You would also need to upgrade to 8.0 first then go to 9.0. I believe the 9.0 licence would cover the 8.0 upgrade.

[mhisma]

Hi

Thanks your replay