You can program a button int-aut-ans which you can activate to answer internal called numbers. There is no option outside ACD for external calls to auto answer
seems like we found a way.
SET HEADSYS 1
HEADSYS specifies whether the telephone will go on-hook if the headset is active when a
Disconnect message is received.
Please state what you want to happen in this "auto-answer." That can mean a variety of things. Do you have a normal business case or issue that you are trying to address?
Thank you, Bill Marzahn Telecommunications Administrator Neighborhood Health Plan of Rhode Island 299 Promenade Street Providence, RI 02908-5720 401-459-6677 (Direct "Find-me" Line)
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