CM 7.0 Upgrade

[cef2lion]

We are currently running CM 6.3 simplex on an HP ProLiant DL360G7 server with system platform.

Trying to understand the CM upgrade to version 7. Is system platform no longer supported in version 7. I have gone over an upgrade document. There is much talk about running ones own installation of VMware. There is also some mention of an Avaya VMware solution. Does that mean we are looking at a hardware upgrade as well with version 7 of CM?

Craig

[evertw]

Aura 7 doesn't support system platform anymore. You have AVP, a version of ESXi. You can download this from the support site. The DL360G7 server is still supported. You require System Manager in Aura R7.

[cef2lion]

If we are currently running 6.3 on system platform on our DL360G7. Do we need to wipe system platform on the DL360G7 and load Appliance Virtualization Platform (AVP). to support installing CM OVA?

If above is true how would one upgrade given you need to wipe the production system to load AVP.

I do have VMware ESXi version 6 running to support System Manager 6.3 which I run now.

Craig

[cef2lion]

I did some further reading. Might not have this exactly right.

There is a Appliance Virtualization Platform Drive Kit. Looks like you backup. Remove your existing drives and save in case you need to rollback. Install the drives in the kit then AVP and CM. Then migrate your backups into Aura 7 CM. If something you goes wrong you can roll back with the original drives.

[aa1]

CM 7.0 Upgrade

Take a look at these documents:

Upgrading and Migrating Avaya Aura® applications to Release 7.0
Release 7.0 Issue 1 November 2015

https://downloads.avaya.com/css/P8/documents/101014262

Migrating and Installing Avaya Appliance Virtualization Platform
Release 7.0 Issue 1 November 2015

https://downloads.avaya.com/css/P8/documents/101014461

Arbi

[aa1]

CM 7.0 Upgrade

In Release 7.0, Appliance Virtualization Platform replaces System Platform. Avaya Aura® Release 7.0 supports the following applications on Appliance Virtualization Platform:
- Utility Services 7.0
- System Manager 7.0
- Session Manager 7.0
- Branch Session Manager 7.0
- Communication Manager 7.0
- Application Enablement Services 7.0
- WebLM 7.0
- Engagement Development Platform 3.1
- SAL 2.5
- Communication Manager Messaging 7.0
- Avaya Aura® Media Server 7.7


Supported servers •
- S8300D
- S8300E
- Dell™ PowerEdge™ R610
- HP ProLiant DL360 G7
- Dell™ PowerEdge™ R620
- Dell™ PowerEdge™ R620


More info: https://downloads.avaya.com/css/P8/documents/101014461 (Chapter 6: Migration process)


https://downloads.avaya.com/css/P8/documents/101014262 (Page 21)
Supported upgrade paths to Avaya Aura® Release 7.0
Release: 6.3.x, 6.2.x, 6.1.x, or 6.0 Service Pack 1 and 2
Offer and Deployment: System Platform

Avaya-provided Virtual Appliance
1. Create a backup of 6.x.
2. Install Appliance Virtualization Platform.
3. Deploy Release 7.0 with Solution Deployment Manager client.
4. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client

Customer-provided VMware
1. Create a backup of 6.x with latest System Platform.
2. Deploy Release 7.0 on the customersupplied server or VMware infrastructure with Solution Deployment Manager or vCenter.
3. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client

...


Upgrades from System Platform on 6.x to Appliance Virtualization Platform on Avaya Aura® Release 7.0
In Release 7.0, you can select the applications that are installed on a server. Therefore, when planning for upgrade to Release 7.0, you must ensure that correct application OVA files are included. (more on this on page 33)


Hope these help
Arbi

[cef2lion]

Very useful!! Thank you very much. Clears it up for me.

Craig

[danweber]

Anyone know if I can re-use some of my Dell R610 servers that were originally hosting AES 6.x for CM version 7? I have 5 AES servers on Dell R610s that I am retiring, would be great if I could use that hardware to replace the CM servers I have running on 8800s.

[rfavire]

How about the upgrade path from Release 5 to Release 7 using a new S8300E server and replacing an S8300C...thanks

In Release 7.0, Appliance Virtualization Platform replaces System Platform. Avaya Aura® Release 7.0 supports the following applications on Appliance Virtualization Platform:
- Utility Services 7.0
- System Manager 7.0
- Session Manager 7.0
- Branch Session Manager 7.0
- Communication Manager 7.0
- Application Enablement Services 7.0
- WebLM 7.0
- Engagement Development Platform 3.1
- SAL 2.5
- Communication Manager Messaging 7.0
- Avaya Aura® Media Server 7.7


Supported servers •
- S8300D
- S8300E
- Dell™ PowerEdge™ R610
- HP ProLiant DL360 G7
- Dell™ PowerEdge™ R620
- Dell™ PowerEdge™ R620


More info: https://downloads.avaya.com/css/P8/documents/101014461 (Chapter 6: Migration process)


https://downloads.avaya.com/css/P8/documents/101014262 (Page 21)
Supported upgrade paths to Avaya Aura® Release 7.0
Release: 6.3.x, 6.2.x, 6.1.x, or 6.0 Service Pack 1 and 2
Offer and Deployment: System Platform

Avaya-provided Virtual Appliance
1. Create a backup of 6.x.
2. Install Appliance Virtualization Platform.
3. Deploy Release 7.0 with Solution Deployment Manager client.
4. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client

Customer-provided VMware
1. Create a backup of 6.x with latest System Platform.
2. Deploy Release 7.0 on the customersupplied server or VMware infrastructure with Solution Deployment Manager or vCenter.
3. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client

...


Upgrades from System Platform on 6.x to Appliance Virtualization Platform on Avaya Aura® Release 7.0
In Release 7.0, you can select the applications that are installed on a server. Therefore, when planning for upgrade to Release 7.0, you must ensure that correct application OVA files are included. (more on this on page 33)


Hope these help
Arbi

[aa1]

Migrating from Communication Manager Release 5.2.1 to Release 7.0 and later

Please take a look at this document

Upgrading Avaya Aura® Communication Manager (Release 7.0.1 Issue 3.1 October 2016)
Migrating from Communication Manager Release 5.2.1 to Release 7.0 and later
Page 114

https://downloads.avaya.com/css/P8/documents/101014390

Procedure
1. Back up data from the Communication Manager 5.2.1 System Management Interface page.
2. Deploy the Communication Manager 7.0 OVA.
3. Restore the data on the Communication Manager 7.0 server.
4. Restart the Communication Manager 7.0 server.
5. Install the Communication Manager 7.0 authentication file.
6. Apply the Communication Manager patch for 7.0.1.

[aa1]

PSN # PSN020272u CM upgrade path

Worth checking for other releases (PSN # PSN020272u - CM upgrade paths - Avaya Aura® Communication Manager (CM), Releases 2.0 – 7.x)

https://downloads.avaya.com/css/P8/documents/101029839

Arbi

[rfavire]

Anyone successfully load an S8300D...? I tried to load CM OVA, CMM OVA, Utility Server Ova (Services port only) and when I tried to load WebLM OVA it failed do to size capacity. Any suggestions would be appreciated.

[canue]

Can the upgrade be done remotely? We were loading up the iso to /vsp-template then creating a vsp-sup/ folder and mounting it from there. Will that still be valid?

[mlombardi1]

Anyone successfully load an S8300D...? I tried to load CM OVA, CMM OVA, Utility Server Ova (Services port only) and when I tried to load WebLM OVA it failed do to size capacity. Any suggestions would be appreciated.

I don't think the WebLM OVA is meant for the S8300. System Manager is a mandatory component for Aura 7 and should be used as the licensing repository. SMGR resides on a full-size AVP hypervisor server platform or customer VMware.

Can the upgrade be done remotely? We were loading up the iso to /vsp-template then creating a vsp-sup/ folder and mounting it from there. Will that still be valid?

What are the versions involved? Upgrades from 6.0.x to 6.3.x on System Platform can indeed be accomplished remotely by mounting the ISOs as you describe. Avaya recently announced support for 5.2.1 and later upgrading to 7.1.x remotely using SDM.

[hurdk]

You cannot load WEBLM on the 8300 for AVP. Avaya forces you to use system manager.....