Issue in Firmware 3.1 SP2 for 96xx Send-calls button

[gfktechtkob]

Hello,

just installed 3.1 Service Pack 2 on my 9650 and 9640G. Since install of SP2 the send-calls button which is right of the Redial button will not work anymore.
Also i have still the moon icon instead of Light-off.

Can somebody confirm the issues or is there anything new that must be configured now???

cheers

[ucjt7tv]

Hi,
Use the Idlefeatures in 46xxsetting.txt File.
SET IDLEFEATURES "1000,35"
And after Phonereboot it works!

Regads

[gfktechtkob]

Hi,
Use the Idlefeatures in 46xxsetting.txt File.
SET IDLEFEATURES "1000,35"
And after Phonereboot it works!

Regads

That worked but can only be an workaround, because with SP1 this was working without idlefeatures configured in 46xxsettings.txt.

I think a customer is not happy about to reboot all his IP Phones to get thsi back working.

cheers

[ucjt7tv]

I know this-->So you must open a Ticket!

regards

[haugc]

Thanks for the info, where is the list that tells what features are defined by changing the SET IDLEFEATURES?

[ucjt7tv]

Hi,

https://support.avaya.com/css/P8/documents/100068659

start page 117

[tirona]

This is a know issue with the Avaya firmware you will need to download and install the following patch: = https://support.avaya.com/downloads/...roductId=P0553