Phone History / Call Log

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  • jacks196
    Whiz
    • Oct 2014
    • 44

    Phone History / Call Log

    We are running CM with 96xx series handsets - if we look at the phone call history log for outgoing calls we see a mixture of dialled phone numbers but also mixed within the log we see entries that simply show as "ANSWERED BY" ... We cannot see any pattern which would explain why some numbers are listed and some show as "ANSWERED BY".

    Anybody any thoughts?
  • marzahn
    Genius
    • May 2014
    • 236

    #2
    Answered by . . .

    Truthfully I have not seen this one. Is it possible that the call was re-routed to another extension.
    Thank you,
    Bill Marzahn
    Telecommunications Administrator
    Neighborhood Health Plan of Rhode Island
    299 Promenade Street
    Providence, RI 02908-5720
    401-459-6677 (Direct "Find-me" Line)

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