Avaya 9640 in front DO I40 stuck on discover

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  • sharao
    Aspiring Member
    • Mar 2016
    • 1

    Avaya 9640 in front DO I40 stuck on discover

    Hello All,
    I have got used distribution office I40 that include AM110 module and 2 avaya one- x IP phones (9640 and 9620L).
    The setup now is very basic: the phones connect straight to the DO I40 and the local network and all the devices in the same network mask.
    I have got managed to update the phones firmware through my PC as file server.
    I can manage to ping the phone and the DO I40.
    I can manage the I40 through web interface.

    The problem is that the IP phone stuck on "Discover aa.bb.cc.dd"
    I configured the phone call server the IP of the platform of the DO I40 but it still stuck on discover.

    Does any body has a clue?
    Thanks
  • wellington35
    Whiz
    • Jul 2012
    • 44

    #2
    Originally posted by sharao View Post
    Hello All,
    I have got used distribution office I40 that include AM110 module and 2 avaya one- x IP phones (9640 and 9620L).
    The setup now is very basic: the phones connect straight to the DO I40 and the local network and all the devices in the same network mask.
    I have got managed to update the phones firmware through my PC as file server.
    I can manage to ping the phone and the DO I40.
    I can manage the I40 through web interface.

    The problem is that the IP phone stuck on "Discover aa.bb.cc.dd"
    I configured the phone call server the IP of the platform of the DO I40 but it still stuck on discover.

    Does any body has a clue?
    Thanks

    A quick troubleshooting technique =
    Unplug the IP Phone and plug your laptop with the same IP Settings on it and see if you can ping the Call Server.
    Wellington Paez
    Senior Convergence Specialist @ Carousel Industries
    http://wellingtonpaez.com

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