System Generated Alarm CMG,A,14 14/14:22,EOF,ACT CHRONIC CMG,A,14,MIN;

[rbellamkonda]

Doc ID: SOLN289694
Version: 7.0
Status: Published
Published date: 19 May 2016
Updated: 25 Oct 2016
Categories: Alarms/Error Codes , Avaya Aura® Communication Manager , Troubleshooting , Break/Fix , Configuration
Author: Sasidhar Mummadi

Details
CM 6.3
MG 450
Issue 2
G450 installed 2 new CP,

Problem Clarification
(Alarm Name) : CMG,A,14 , (Alarm String) : 14/14:22,EOF,ACT|CHRONIC CMG,A,14,MIN;
Experts found the following active alarms:
NR-CONN,n
Getting CMG 14 A in system wants to know why.

Cause
Network issue
CMG 14 alarm means that the MM710 (Digital Signal 1) DS1 synchronization signal has been lost, and the MG has sent an SNMP trap to the primary controller: site had installed 2 new CP but the configuration may have issues.

Solution
Please click here. (https://support.avaya.com/ext/index?...&id=SOLN289694) to view the full solution on support.avaya.com.