SoundStation2 Avaya 2490 wireless mic using AUX in not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts
  • hatch16
    Aspiring Member
    • Aug 2017
    • 1

    SoundStation2 Avaya 2490 wireless mic using AUX in not working

    Hello,

    I am trying to use a Catch Box 2.4 wireless microphone with a SoundStation2 Avaya 2490. The catch box itself comes with a 6.3mm male to 3.5mm male cable so I had to get a 3.5mm female to RCA male adapter (not sure if this is the source of the problem). The phone system is set to wireless in and the catch box works when hooked up to speakers.

    I have already posted this to Polycom's website and I was told Avaya handles support for this product. Any assistance or information regarding this issue would be greatly appreciated.
  • marzahn
    Genius
    • May 2014
    • 236

    #2
    I do not think Polycom Stations work that way.

    In my experience you connect wired or wireless mics from the two legs opposite the connection to the power unit.
    Thank you,
    Bill Marzahn
    Telecommunications Administrator
    Neighborhood Health Plan of Rhode Island
    299 Promenade Street
    Providence, RI 02908-5720
    401-459-6677 (Direct "Find-me" Line)

    Comment

    Loading